Here it is, in all it's grammatically-incorrect and misspelt glory. Please note that the letter appears as I received it, with no further editing done. Enjoy!
"I write to you this few words in intent to apologize considering the events that occurred on the night of Friday December 30 2007.
What I said was inconsiderate and foolish. I was not allowed to go to you and tell you these words while you were on duty.
I hope you will forgive me for having such a boiling temper.
With all my respect, "
Expect a big blog explosion this weekend, I have a number of stories to tell, one of which involves my old friends from my previous employment, the Police.
Oh, and the reason why he wasn't disciplined/sacked? He leaves the company next week.
Saturday 8 December 2007
Thursday 6 December 2007
UPDATE!
Remind me never to ask for time off, because I can always be assured that I won't get it. I asked for two days extra off this week, nobody called to confirm that it was OK and I could have them, instead I had to work.
Anyway, the main reason for this post is regarding the last entry in this blog. If you remember, I was subjected to a verbal torrent of racism and was assaulted (it was minor, but is still classed as an assault.) I e-mailed the HR Manager to question what had happened regarding the incident and whether I needed to submit any further reports and this is the reply I received:
"I have received and acted upon your report regarding *name deleted* – he has left a letter of apology for your attention in your pigeonhole."
Although I was very much expecting this kind of response, i.e. he has apologised and nothing more will be done, I am still surprised that the company can run an establishment in this manner.
As I have mentioned previously, I am looking for another job and I hope to find one soon. Very soon indeed.
Anyway, the main reason for this post is regarding the last entry in this blog. If you remember, I was subjected to a verbal torrent of racism and was assaulted (it was minor, but is still classed as an assault.) I e-mailed the HR Manager to question what had happened regarding the incident and whether I needed to submit any further reports and this is the reply I received:
"I have received and acted upon your report regarding *name deleted* – he has left a letter of apology for your attention in your pigeonhole."
Although I was very much expecting this kind of response, i.e. he has apologised and nothing more will be done, I am still surprised that the company can run an establishment in this manner.
As I have mentioned previously, I am looking for another job and I hope to find one soon. Very soon indeed.
Sunday 2 December 2007
A Very Thin Line
OK, I'm sure you're all dying to know what results were achieved after I submitted the reports? Well, I can only tell you what I have been told and that is, "One of them has been dealt with and we're dealing with the other." That was the exact phrase I received from the HR Manager when I asked. I don't know which was resolved and which issue remains open.
I did, briefly, meet the new manager at Hotel B the other morning, and I have to say that he looks very professional and seems to know what he's doing. We also have someone from head office covering the recently vacated F&B Manager position. I'm pretty sure it was a massive shock for them coming from head office to our hotel. Everyone has been told to be on their best behaviour while they are here. There has also been a large increase in the amount of paperwork and the rules which we now have to follow.
But I'm pretty certain you don't want to know about all the boring parts, you want to read about the interesting things that happen. Well, at Hotel B, there is always something happening.
On Friday morning, I was carrying out one of the tasks detailed in the new "Night Manager's Checklist" when I heard a noise at the front door. So I downed tools and went to investigate. I didn't manage to get to the door, as I noticed the Barman standing at the window, I gestured for him to go to the door and I would open it for him. As I was doing so, he promptly opened the window from the outside and climbed in. The conversation which followed, annoyed me.
"Why is the back door locked?"
"Because all external doors to the hotel are locked at night."
"That door needs to stay open at night so any f**kin' one can get in."
"Well, I was asked to ensure that door was locked by the Head Chef several weeks ago."
"Don't listen to *name deleted*, he's a f**king Nazi."
"If you need to gain access to the hotel, the front door is always open."
"That back door shouldn't be locked, man. Don't listen to the f**kin' Nazi's, man."
I was taken aback at these comments, but decided to leave it be. I don't tolerate racism, directly or indirectly, in the workplace, so I made a note of all the times and what was said in order to pass on the details to the manager in the morning. But I forgot to inform the manager.
The next night, the majority of the staff finished their shift and disappeared off to the pub. I asked one of them when they'd be back and they told me that the pub closed at one, so they would be back a short while after that.
At around ten past one, I was sitting in the lounge awaiting their return, when I heard loud footsteps coming down the corridor. I walked out of the lounge and noticed the Barman coming towards me, not looking too happy.
"You didn't f**kin' listen, did you?"
"Sorry?"
"I told you last night that the back door stays OPEN so any f**king one can come in."
"Well, the Manager hasn't told me any different..."
"I spoke to everyone today, the Manager, HR, f**kin' everyone and they all said that the back door should stay open."
"Well they haven't told me that this is the case."
He then used the back of his hand and struck it aggressively off my right shoulder.
"You need to learn to f**kin' listen, man."
Up until that point, I was quite happy for the racial slurs to go unnoticed, but not now. Now I had a report (and a blog entry) to write. The report, detailing both incidents, was typed up and left for the Manager and the HR Manager. But, as with most 'disciplinary' proceedings within this hotel/company, he'll say sorry and say that he was drunk and nothing more will be said.
Again, you'll have to wait a week for any updates on this.
I did, briefly, meet the new manager at Hotel B the other morning, and I have to say that he looks very professional and seems to know what he's doing. We also have someone from head office covering the recently vacated F&B Manager position. I'm pretty sure it was a massive shock for them coming from head office to our hotel. Everyone has been told to be on their best behaviour while they are here. There has also been a large increase in the amount of paperwork and the rules which we now have to follow.
But I'm pretty certain you don't want to know about all the boring parts, you want to read about the interesting things that happen. Well, at Hotel B, there is always something happening.
On Friday morning, I was carrying out one of the tasks detailed in the new "Night Manager's Checklist" when I heard a noise at the front door. So I downed tools and went to investigate. I didn't manage to get to the door, as I noticed the Barman standing at the window, I gestured for him to go to the door and I would open it for him. As I was doing so, he promptly opened the window from the outside and climbed in. The conversation which followed, annoyed me.
"Why is the back door locked?"
"Because all external doors to the hotel are locked at night."
"That door needs to stay open at night so any f**kin' one can get in."
"Well, I was asked to ensure that door was locked by the Head Chef several weeks ago."
"Don't listen to *name deleted*, he's a f**king Nazi."
"If you need to gain access to the hotel, the front door is always open."
"That back door shouldn't be locked, man. Don't listen to the f**kin' Nazi's, man."
I was taken aback at these comments, but decided to leave it be. I don't tolerate racism, directly or indirectly, in the workplace, so I made a note of all the times and what was said in order to pass on the details to the manager in the morning. But I forgot to inform the manager.
The next night, the majority of the staff finished their shift and disappeared off to the pub. I asked one of them when they'd be back and they told me that the pub closed at one, so they would be back a short while after that.
At around ten past one, I was sitting in the lounge awaiting their return, when I heard loud footsteps coming down the corridor. I walked out of the lounge and noticed the Barman coming towards me, not looking too happy.
"You didn't f**kin' listen, did you?"
"Sorry?"
"I told you last night that the back door stays OPEN so any f**king one can come in."
"Well, the Manager hasn't told me any different..."
"I spoke to everyone today, the Manager, HR, f**kin' everyone and they all said that the back door should stay open."
"Well they haven't told me that this is the case."
He then used the back of his hand and struck it aggressively off my right shoulder.
"You need to learn to f**kin' listen, man."
Up until that point, I was quite happy for the racial slurs to go unnoticed, but not now. Now I had a report (and a blog entry) to write. The report, detailing both incidents, was typed up and left for the Manager and the HR Manager. But, as with most 'disciplinary' proceedings within this hotel/company, he'll say sorry and say that he was drunk and nothing more will be said.
Again, you'll have to wait a week for any updates on this.
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